Privacy Policy
Helianthus is committed to ensuring the privacy and security of your
personal information. Our privacy policy here will outline what information
we collect from you and how and why we use this information. We will not rent,
share, sell, or otherwise distribute your personal information with or to
anyone, unless required by law or court order.
Information we collect and store
We collect and store user information that is not personally identifiable
and in aggregate by using data-tracking software. Personal information
provided to us by you when creating an account and at checkout include
your full name, email address, phone number, shipping address, billing
address, and credit card information. When you sign up for our newsletter,
you may provide us with an email address. Credit card processing also logs
your computer IP address at checkout for security purposes. We store this
personal information on our secure web server and on our internal system
protected by firewall. To further protect you, we do not maintain or store
your credit card numbers. We
do store personal information provided by you (full name, email address,
phone number, shipping address). All personal information provided to us
by you can be updated and maintained at the Your Account page.
Use of personal information
Non-personally identifiable and aggregate information is used by our
data-tracking software for use in tracking online store traffic and
analyzing sales trends on an aggregate basis. We use your email address
as a way to both communicate with you regarding orders placed by you,
distribution of our newsletter, and as your login ID for your account at
helianthusny.com. Your full name, phone number, and shipping address are
stored for easy checkout and will be pre-filled in the appropriate areas
during the checkout procedure to save you time. Phone numbers are used in
the rare occasion to reach you in case of any time-sensitive problems with
your order or shipment.
Security
Personal information is transmitted over secure internet connections
using SSL (Secure Sockets Layer) encryption technology provided by Authorize.Net.
Our web server and internal computer systems are secured to protect all your
information that we have stored. For added security, credit card numbers
are not stored.
Updating and maintaining information
You can update personal information provided by you on
Your Account page.
This information includes your shipping and billing addresses and phone
number.
Cookies
A cookie is a small text file that a web site can place on your computer's
hard drive in order, for example, to make it easier to use certain functions
of a web site. The cookie transmits this information back to the web
site's computer. Helianthus uses cookies on this web site to store
certain information about you and non-personally identifiable information
in aggregate for web site usage and analytics software. Cookies are also
used to enhance your shopping experience during your session on this web
site and to access "Your Account" page.
For any questions regarding our privacy policy, feel free to contact us:
By email: sales@helianthusny.com
By phone: (212) 966-6435
Or write to:
Helianthus NY
196 Spring St
New York, NY 10012
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